Mange Your Entry 24/7
ProTip: Review the Organizer’s posted policies- there are clearly noted on the activity page. Fees may apply to entry changes, refunds may not be offered, and cancellation does not relieve you of any payment obligations.
Refunds are handled by the Activity Organizer, not STRIDER. STRIDER does not hold funds or process refunds.
Add Documents to Your Entry
You can add documents to your entry through your STRIDER Rider Account.
If you entered as a guest and created your account afterward, you can still connect the entry to your account.
Create a free STRIDER Rider Account using the same email address associated with your entry.
Then enter your confirmation code in the box at the top of the page to add the entry to your account.
Once connected, you can upload documents anytime from your Rider Member Area.
Make Changes to Your Entry
If the Organizer allows online changes, you can manage your entry through STRIDER.
- Log in to your STRIDER account.
- Select My Entries from the left menu.
- Find your entry and check the icon beside it:
- Edit icon: Online changes are available.
- View icon: Contact the Organizer directly to request changes.
Important Notes
- Docs can ALWAYS be added to an entry, even if changes are not allowed.
- Ony ONE electronic change per registration: Horse OR Rider OR Level / Division/Class. If you need more than one change, contact the Organizer directly.
Scratching an Entry:
If you need to scratch, simple click the “X” next to your entry.
Once canceled, both you and the Organizer will receive an email confirmation.
Please note that refunds are handled by the Organizer, not Strider. We don’t hold funds or process refunds.
For Guest Users:
Currently, the Strider system does not support online change requests for Guest Users. You’ll want to create an account!
Alternative, contact the Organizer directly to request changes (fees may apply). The Organizer can manually make changes to your registration, as needed.
Be sure to provide the email address you used for the registration.