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Not sure who paid you when for which activity??
Here’s how to sort out.
1. Run a Payment Report inside your Organizer Corner for the activity in question. The platform will download a spreadsheet to your computer with all details.
2. It’ll tell you the exact day/time a rider paid you via StriderPay™ for a particular activity. Hint: The date/time of registration =date/time of payment.
3. Log into your PayPal Account and check the date in question.
4. With the “Activity” menu feature, scroll through your payments to that registration day/time. (PayPal defaults to showing only the last 30 days.) You’ll see the sender’s name and exact amount sent!
Still have questions? Email our Customer Support Team at support@striderpro.com