Strider Services Plan Agreement
This Agreement outlines our Terms & Conditions regarding uses of Strider Plan Services, which includes our StriderPlus and StriderGold plans. By plan purchase and/or activation, you hereby consent to STRIDER platform membership and agree to abide by all terms and condition of that membership, as posted on info.striderpro.com/terms.
Through signature below, you hereby state that you have read and accept the specified terms. You understand your purchase of Services & Products from STRIDER is subject to our Platform Terms of Use, to include our User Agreement , our Copyright Policy, User Privacy Policy and STRIDER™ StriderPlus Plan Terms. All documents are available for your review at https://info.striderpro.com/terms. You additionally agree that it is fully your responsibility to ensure your submitted language is current and enforceable under applicable equine law, which may vary from state to state.
Our policies are subject to update as warranted, so please check back regularly for updates and changes.
“You” (the Client) means the entity you represent in accepting these Terms of Service or, if that does not apply, to you individually.
If you are accepting on behalf of your employer or another entity, you represent and warrant that:
(i) you have full legal authority to bind your employer or such entity to these Terms of Service;
(ii) you have read and understand these Terms or Service; and
(iii) you agree to these Terms of Service, to include the protection of Personally Identifiable Information, on behalf of the party that you represent.
(iv) you have the right to collect information and personally identifiable information of customers or participants on behalf of the Venue/Business
Pricing
You are purchasing an annual subscription to a STRIDER’s Services plan which can be paid on a monthly or yearly basis. Strider fees are due based on selected Service subscription(s) contracted, not usage.
A one-time set-up fee plus either the first month or annual total will be charged at time of initial purchase.
Only StriderGold is available as a mont-to-month service. STRIDERPLUS IS NOT A MONTH-TO-MONTH SERVICE AND CAN NOT BE STARTED/STOPPED THROUGHOUT THE YEAR WITHOUT YOU INCURRING ADDITIONAL CHARGES, which may exceed the cost of a standard annual subscription. Please contact our team if you have any concerns about the service or require any plan modifications due to a change in business circumstances.
After the first year, we will renew your contract automatically for another year at the then-current standard monthly price unless you cancel 15 or more days prior to renewal. Any discounted or promotional pricing is available for first time purchase only and limited to Strider Members in good standing who purchase directly from the Strider website.
You will be auto-billed with credit card/ACH info on file on the calendar renewal date in advance of Services provided. You authorize Strider to charge such credit card monthly for the initial subscription term and any renewal term(s).
It is your responsibility to keep the credit card current and with sufficient balance to allow charges. If any auto-billing fails more than two times, you will be charged the funds due plus a $25 additional admin fee.
If you cancel prior to completion of the first 12 months, we reserve the right to collect 6 months payment as a early termination fee. Neither party shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder (except for the payment of money) on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions, earthquakes, or any other cause which is beyond the reasonable control of such party.
Billed Purchase Order or Mailed Check shall only be available for municipal entities (Additional $25 processing fee per invoice. Strider will invoice Client in advance. Mailed checks may be sent to: STRIDER PO Box 15299, Washington, DC, 20003
Client Accounts Payable Point of Contact, Email and Phone number: As specified in signup form or .
Discounted pricing is limited to one (1) purchase of one (1) Strider eWaiver™ annual Plan per Strider Member. Offer may not be assigned, exchanged, sold, transferred, or combined with any other discount or offer, or redeemed for cash or other goods and services. Pricing is subject to change without notice. Void where prohibited, taxed or restricted by law.
Notice
All materials & Notice shall be emailed to Strider at support@striderpro.com & to you at the email you specified as business contact above. You are responsible for notifying Strider of any changes to such information in a timely fashion.
You agrees to provide initial required content and creative media, to include Client logos, within 14 days of Agreement execution. You shall provide all other required content throughout Agreement within the timeframe required. In the absence of such delivery from client, client shall still be obligated for full fee payment for the contracted Service subscription(s).
Any content revisions after client approval will incur a $85 per item change fee.
During the period of this agreement, we may provide you with services, such as digitized waiver “deliverables”, for your review and approval. You agree, within five (5) business days of receipt of each/any Deliverable, to notify Strider in writing of any objections, corrections, changes or amendments you wish to make to such Deliverable, subject to the terms and conditions of this Agreement. In the absence of such notice from you within said stated time period, the Deliverable shall be deemed accepted in full.
Copyright & Releases.
You represents and warrants to Strider that you have obtained all necessary releases and license from any person or entity whose name, picture, likeness, voice, trademark, trade name, logo, proprietary materials or property appears in the material that you furnished, and that you have paid or shall promptly pay when due (or third parties have paid) any and all residuals, reuse, royalty payments and other fees, taxes, charges or compensation of any kind, however denominated, that are due or may become, with the other Party to have no responsibility or liability therefor.
You warrants and represents that you own or otherwise control the rights to all content provided to STRIDER and grants STRIDER a worldwide, royalty-free, non-exclusive license to host, use, reproduce, modify, distribute, transmit, combine with information provided by third- parties, and publicly display the Content and/or approved logo on social media, website, and in promotional or advertising materials, and sublicense to third-parties such Content to the extent necessary for the creation and maintenance of, in part or in whole, all contracted services and deliverables. You also agree to permit its name to appear on client lists used by STRIDER for sales and marketing purposes.
Strider retains all intellectual property rights in any property invented, created or composed in the course of or incident to the performance of work required under this Agreement including but not limited to any Lead Collection Program created on your behalf to collect leads (the “Intellectual Property”), regardless of patent status of such invention. You acquires no right or interest in any such Intellectual Property, virtue of this Agreement or the work performed under this Agreement.
Acceptable Use
We reserve the right to suspend services for any plan user that violates Plan Terms & Conditions, and the conditions agreed to thereunder.
No securities violations or network abuse. You may not, and may not facilitate or allow others to, access or use of Strider Services or any third-party integrations made available via Strider Services that:
- violates the terms and conditions of our Platform User Terms Agreement, violates our Copyright Policy, or adversely impacts the availability, reliability or stability of Strider Services or any third-party apps that integrate with Strider Services, and related systems, network or data
- launches or facilitates, whether intentionally or unintentionally, a denial of service attack on Strider Services or on any third party
- attempts to or successfully bypasses, tampers with, breaks or circumvents any security mechanism on Strider Services or any third-party apps integrated with Strider Services
- poses a security or service risk to Strider Services, to any user of Strider Services, to any third-party integrations made available via Strider Services, or to any third party
- tests or reverse-engineers Strider Services in order to find limitations, vulnerabilities or evade filtering capabilities
- uses manual or electronic means to avoid or bypass any use limitations placed on Strider Services
No wrongful use. You may not, and may not facilitate or allow others to, access or use of Strider Services or any third-party integrations made available via Strider Services:
- in ways that misrepresents you, or disguises the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implies any sponsorship or associating with Strider or any third-party)
- in ways that may subject Strider or any third-party to liability, damages or danger
- in ways that violates or facilitates the violation of any applicable third-party policies or requirements
- in ways that violates or facilitates the violation of any local, state, federal, or foreign law or regulation (including data privacy and export control laws)
- to promote or engage in or that result in any activity that exploit images or the likeness of minors, incite physical harm or violence against others, or is illegal, fraudulent, defamatory, libelous, obscene or threatening
- to harvest or collect content about others without their express consent
- to generate or send unsolicited communications, advertising, promotions or solicitations (also known as spam)
- to solicit our users for commercial purposes, unless expressly permitted by Strider
- by registering an account on Strider Services using an email of a throw-away email address provider
- to create or use an account on Strider Services for competitive evaluation or research
No illegal or harmful content. You may not, and may not facilitate or allow others to, transmit, store, post, share, or otherwise provide any Content on or through Strider Services that:
- infringes Strider’s or a third-party’s intellectual property or other rights, including but not limited to, any copyright, trademark, patent, trade secret, moral rights, rights of publicity, rights of privacy, or any other intellectual property right or proprietary or contractual right
- contains viruses, trojan horses, worms or any other malicious, harmful, or deleterious programs or code
- you or others don’t have the right to transmit, store, post, share, or otherwise provide
- is or promotes the harassment, intimidation, the abuse of or the unjust discrimination against others based on race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, disease, or immigration status (“Hateful Content”)
- is illegal, defamatory, libelous, obscene, exploits images or the likeness of minors, fraudulent, threatening, or incites physical harm or violence against others
- could otherwise cause damage to Strider or any third party
No promoters of Hateful Content
You may not use the Services, create an account on the Services or transmit, store, post, share, or otherwise provide any Content on or through Strider Services if:
- you are an organization that has publicly stated or acknowledged that its goals, objectives positions or founding tenets include statements or principles that could be reasonably perceived to advocate, encourage or sponsor Hateful Content
- you are a person who has publicly made a comment or statement, or otherwise publicly made known a position, including by membership in an organization described immediately above, that could be reasonably perceived as Hateful Content
Use of Personal Identifiable information.
You recognize that Strider provides a unique market access to a desirable consumer demographic, and this access may include the collection, on behalf of client, of personally identifiable consumer information such as email addresses, home address, and names.
You agree to comply with all Federal and local privacy laws, to include the CANSPAM Act, in the use of any consumer or personal information collected via the use of Strider services. You specifically agree not to transfer collected emails to another recipient, affiliate, corporation or business entity unless written permission is obtained from the discloser, as such transfer can materially raise consumer complaints of unsolicited marketing practices.
- You, the Client, are solely responsible to maintain appropriate data security provisions to protect the unwarranted release of any information collected under this agreement once Strider provides such data to client.
- You, the Client, are solely responsible for creating and implementing an effective lead conversion funnel to engage and convert any leads collected under this agreement to “Customer” status.
- You agree to implement such conversion funnel within 60 days of receipt of any email address obtained via the use of Strider services, or send a “opt-in” reminder email that reminds contact under what purpose the address was collected and why Client is contacting lead for commercial gain.
Revenue Collection & Dispersement: All revenue to be collected under Strider Plus services shall be subject to the Strider Payment Processing Agreement terms posted at info.striderpro.com/terms and as may be updated from time to time.
Suspension of Services/Violations:
Strider may suspend your use of the Services if Strider reasonably and in good faith believes such suspension is necessary to prevent unauthorized use of the Services or to prevent an ongoing violation of any applicable laws.
In addition, if you fails to timely pay any fees in accordance with the terms of this Agreement Strider may, without limitation to any of its other rights or remedies, suspend performance of the Services until it receives all amounts due.
We may, but do not assume the obligation to, investigate violations or alleged violations of this policy, and without affecting any other remedies available to us, (1) remove any violating content or use, and/or (2) permanently or temporarily terminate or suspend your account or access to the Services, without notice or liability if we (at our sole discretion) determine that you have violated this policy.
In-Kind Partnerships.
In the event that Strider and You agree to treat part or all of agreed Services as an In-Kind Partnership or Donation, a separate addendum valuing such services shall be attached to this agreement and signed by both parties. In the event one or both parties fail to deliver agreed Partnership contributions as specified, all sums due under this agreement shall be accelerated and due immediately.
Data Usage.
Notwithstanding anything to the contrary in this Agreement, but subject to Strider’s Privacy Notice to users, Strider may monitor, analyze, and compile statistical and performance information based on and/or related to services performed on behalf on Client/Client, as “Statistical Data”. Strider owns all right, title and interest in and to the Statistical Data and all related software, technology, documentation, and content provided in connection with the Statistical Data, including all Intellectual Property Rights therein. Client agrees that Strider may make such Statistical Data available to other clients, provided that it does not contain personally identifying information of any individual that violates laws or any information that would identify Client.Client agrees to indemnify and hold Strider harmless for any alleged or actual infringement and for any liability or other obligation arising out of or as a result of the content or work tasked to Strider. Both parties agree to indemnify and hold each other and each other’s officers, directors and employees harmless from and against any and all actions, claims, suits, losses, liabilities, damages, costs and expenses, including but not limited to, attorney’s fees and court costs, as well as interest thereon at the maximum rate allowed by law, and both parties shall further indemnify and hold each other harmless from and against any damages suffered which may be sought, initiated or alleged, due to any breach of representations, warranties or obligations pursuant to this Agreement, except to the extent arising out of the acts or omissions of the other party. This provision shall survive the termination or expiration of this Agreement.
You agrees and acknowledges that certain features of the Services depend on the continuing availability of Third Party Services, such as Amazon Web Services. If the providers of these Third Party Services cease to make their services or programs available on reasonable terms, Strider may cease providing service without any refund, credit, or other compensation.
Severability of Clauses.
The terms of this Agreement are severable such that if any term or provision is declared by a court of competent jurisdiction to be illegal, the remainder of the provisions shall continue to be valid and enforceable.
The failure of any party to seek redress for violation of or to insist upon the strict performance of any agreement, covenant or condition of this Agreement shall not constitute a waiver with respect thereto or with respect to any subsequent act.
ALTERNATIVE DISPUTE RESOLUTION.
The laws of the Virginia shall govern this Agreement. In the event that any disputes arise between Strider and Client, this Contract, then both parties acknowledge and agree that prior to initiating any litigation regarding such dispute, they shall submit their dispute to a mutually agreeable mediator for purposes of conducting non-binding mediation in an effort to resolve the dispute without the necessity of litigation. The costs of the mediation and fees of the mediator will be borne equally by Strider and Client. The parties will cooperate with the mediator in coming to a reasonable agreement on the mediation arrangements which will include the time and place for conducting the mediation, who will attend or participate in the mediation and what information and written material will be exchanged before the mediation. The mediation will be conducted at a place, in the State of Virginia, agreeable to both Strider and Client/Client.
Definitions used in this policy:
“Services” means the Strider platform (info.striderpro.com, info.striderpro.com, and any subdomains thereunder) Strider online platform accessed through our website, Strider online developer platform accessed through our website, and any other websites, subdomains, platforms or applications owned, operated or controlled by us.
“Content” means: (1) any information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials that you post, upload, share, submit, transmit or otherwise provide in any manner to the Services and (2) any other materials, content, or data you provide to Strider or use with Strider Services.
Full Agreement. This Agreement contains the entire understanding between the parties hereto concerning the subject matter contained herein. There are no representations, agreements, arrangements, or understanding, oral or written, between or among the parties hereto, relating to the subject matter of this Agreement, which are not fully expressed herein. Neither email not text may be used to modify Agreement. All amendments hereto must be in formal writing and signed by all parties.
This Agreement, once signed by you, becomes a legally binding contract agreement and may only be changed by mutual agreement of authorized representatives of the parties in writing.
