Get Started with StriderPay StriderPay enables you to accept payments directly from riders with minimal to no out of pocket costs.Ā You’llĀ need a PayPal Business Account to use our StriderPay service.Ā Ā To get started, log into your Strider Organizer Dashboard & go to the Payments tab. Locate these items if you need to set Read More
Category: Organizer Guide
ORGANIZERS- Inventory Control
We get a lot of questions about how Organizers can ensure their clinics and shows do not oversubscribe. The inventory control feature on the platform is a perfect assist! At a glance, you can see how many rides from the main selection+ sub selection are booked, and how many you have left. Read More
ORGANIZERS – How Do I Issue Refunds?
Looking For An Easy Way to Process Rider Refunds? Ā With STRIDER, you’re always in control.Ā How to Refund Across Venmo, Credit/Debit Cards, or PayPal payments.Ā The account owner must issue the refund themselves.Ā Ā All funds will refund outĀ back to the original payment method used by the rider.Ā It does not matter what payment method Read More
How To Scratch A Rider’s Entry?
If a riders contacts you and needs to scratch, you can do so via your Organizer Dashboard. Click the eye icon next to the registration of concern to full up the full details screen. Then click the <SCRATCH> button. It will send an email notification to the rider they were scratched from the show/clinic. Read More
How Do I Cancel An Activity I’ve Posted
If you’ve decided not to hold an event, you can cancel it via your Organizer Dashboard. You may cancel an activity by logging into your Organizer Dashboard and Clicking <Cancel Event> Cancellation will do two things: 1.) It will remove the posted activity from the calendar.Ā If you accidentally posted duplicates, this is how you Read More