⚡ Setup in Minutes

Most accounts are approved instantly. If you see “We’re reviewing your info…”, here’s what to do:

  1. Check your email (and spam) for a message from PayPal.

  2. Log into PayPal and respond to any requests for additional information.

  3. If you’re still stuck, call PayPal at 1-866-745-4021 (press #1 for Merchant Sales).

đź“ž Tell the rep:
“I’d like to connect my PayPal Business Account to the STRIDER platform. You have a PayPal Partner brief on STRIDER—please pull it up. What do you need from me to approve Advanced Credit/Debit Card processing on STRIDER?”

PayPal Support Hours:
Mon–Fri 9:00 AM–8:00 PM EST
Sat 10:00 AM–2:00 PM EST

Using StriderPay To Save on Processing Costs

âś… Step 1: Confirm Your Processing Rate

Visit: paypal.com/merchantapps/businesstools/acceptpayments/checkout
Scroll down to the rates section. You should see a rate in the 1.59%–1.99% range. (It will vary depending on how a rider pays, by Venmo, credit card, etc)

  • Registered charities: No action required- you’ll automatically get the nonprofit rate on Strider.

  • Other nonprofits: Call PayPal to apply your nonprofit rate to Strider transactions.

âś… Step 2: Post Your Shows On STRIDER! The fastest way to enjoy the benefits its to start accepting digital payments from riders. 

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